East 180 U-Stor-It is the largest self storage facility on the island of Gulf Shores/Orange Beach in Alabama. The island is well known as a tourist destination mostly catering to families and retirees. More of our renters tend to be 50+ and middle-upper income.
Our customer service approach here at East 180 U-Stor-It is to listen first and find out what is important to our customers. We have a professional and efficient customer service team. We explain the benefits of storing with us and talk about our easy payment methods. With a total of 30 years' experience dedicated to serving our community we know how to treat you right. We believe in treating every customer, as we would like to be treated. If a customer has a complaint, first I listen carefully, suggest a fair remedy and quickly follow through.
We have a keypad/code controlled gate, cameras and fire extinguishers. We are the only Orange Beach self storage on the island with regular office hours in order that the staff can take care of our customer's needs. We can also monitor the gate/entrance during the peak traffic hours during the day. We have 24 hour video cameras, a gate with key pad and local law enforcement patrols. We have well-lit hallways, buildings, and perimeter of property. Most of our units are equipped with their own light source. This offers security and a sense of safety.